We are hiring a Back Office Agent / Consultant to support internal operations, handle data management, documentation, and coordinate with technical teams. The role requires strong organizational skills, attention to detail, and the ability to manage backend processes in a fast-paced IT environment.
We are looking for a detail-oriented and organized Back Office Agent / Consultant to join our IT team. The ideal candidate will be responsible for supporting backend operations, maintaining project-related data, coordinating with technical teams, and ensuring smooth administrative functioning within the IT environment.
This role is essential for maintaining workflow efficiency, handling documentation, and supporting client-facing teams with accurate internal records and reports.
Perform data entry, record-keeping, and documentation for IT projects and services
Assist in preparing reports, project updates, and internal documentation
Coordinate with internal departments to ensure timely project support and data flow
Manage email communication and client data in CRM and project management tools
Support HR, admin, or finance teams with relevant backend tasks related to IT operations
Monitor system logs, track support tickets, and follow up with internal teams as needed
Maintain confidentiality and security of all company and client-related information
Ensure accurate and timely completion of assigned administrative duties
Bachelor’s degree in any discipline (IT/Computer Science preferred)
0–2 years of experience in back-office or administrative roles (IT background is an advantage)
Basic understanding of IT services, project workflows, or technical documentation
Proficient in MS Office (Excel, Word, Outlook) and comfortable with CRM or ERP systems
Excellent organizational, multitasking, and communication skills
Attention to detail and ability to manage deadlines effectively
Opportunity to work in a dynamic IT environment
Learn and grow alongside a team of experienced professionals
Exposure to technical and operational workflows
Supportive work culture with training and development opportunities
📧 Send your resume to: nit@recrute-india.com
📲 Contact: +91 85305 69104